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Employee Spotlight: Cassandra Robinson

Birmingham native Cassandra Robinson has a passion for service. Before coming to Lakeshore, she worked over 20 years in the environmental services field at Brookwood Medical Center (now part of Baptist Health System) and Trinity Medical Center.

Serving as Lakeshore’s environmental services supervisor for the past three years, Cassandra has been responsible for setting the first impression visitors have when stepping into Lakeshore by keeping the entire facility spick and span.

“People come here to exercise and live a healthier life,” she says. “So we always try to be mindful that our work is about helping these visitors and members feel welcome. It’s not just about getting the work done.”

On the weekends, the mom, wife and grandmother enjoys spending time with her family, going bowling and watching her three-year-old twin grandsons master their tricycles. She’s also a newlywed who recently celebrated her first anniversary with husband Charles.

What do you like best about working at Lakeshore? It’s very family oriented. The leadership really cares about you and your family. Mr. [Jeff] Underwood, our president, calls you by name. He’ll take time out of his day to ask, “How are you, Cassandra?” It really means a lot that I’m not just another employee to him.

What types of things do you like to do when you’re not at Lakeshore: I like to change up my table linens every season and shop for things for my home. I just started buying fall candles and pumpkin decorations. I also really love to paint. I go to Sips n Strokes with a group of friends where we drink wine and paint. It’s very relaxing!

What’s something that would surprise people about you? I love to do Karaoke. Two of my favorite songs to perform are Erykah Badu’s “Tyrone” and Tone Loc’s “Wild Thing.” I like to do the old-school dance moves, like the snake and the worm, when I sing them.

What’s the best advice you’ve ever received? Always be mindful of the next person. Your day is not as bad as you think it is when you look into the eyes of someone else. My grandmothers always use to say that. I didn’t understand it at the time, but as I got older I started to realize what she was talking about. I’ve passed this on to my own kids (two sons and a daughter) over the years, especially when they start complaining!

What’s the last song you really rocked out to? Missy Elliott’s “Work It.” I sang to it on my way to work this morning!